timebase cost of ownership

Timebase Historian will always be free because we believe your operational data should never be limited by a licensing model. For decades, manufacturers have been forced to decide what data to capture based on budget instead of engineering value. We built Timebase Historian to remove that tradeoff entirely.

You have our commitment that the following historian components will always remain free for you to use, regardless of the number of implementations, sites, or users.

Not only can you use the Timebase Historian for free, you also get to use the supporting components allowing you to build the best historian solutions possible:

By eliminating per-tag licensing, every sensor, every machine, and every production line can be historized without financial penalty, giving manufacturers the complete data foundation they need for analytics, AI, troubleshooting, and continuous improvement.

You can trust that Timebase will remain free because it is not a temporary promotion, it is a strategic commitment that reflects how Flow Software views the manufacturing market.

Our business is built around helping manufacturers transform raw data into trusted operational information through products such as Infohub, Atlas, and Bridge, not charging them for storing their own data. Timebase Historian is the foundation of that vision, and keeping it free ensures every manufacturer can build modern, open, and future-ready architectures without vendor-imposed constraints.

Unlock unparalleled reliability and expert support for your Timebase Historian with our Support Level Agreement (SLA). Designed for manufacturers and industrial users who demand mission-critical performance, our SLA ensures your data operations run smoothly, efficiently, and without interruption.

While Timebase offers free email support for basic needs, our SLA provides enterprise-grade assistance tailored to your unique requirements, including:
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‍Interactive Virtual Support – engage with our support team through real-time virtual meetings and screen-sharing sessions, reducing the need for lengthy email exchanges.
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‍Faster Response Times – avoid the wait and get priority access to support resources.
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‍Access to Engineering Support – go beyond basic troubleshooting and tap into engineering-level expertise for complex integrations and issues.

For a single site, Support Level Agreements are available between $5,000 and $20,000 per year depending on scope, architecture, and response times. Invoicing can be provided monthly, quarterly, or with annual payment terms.

Multiple sites and advanced enterprise use cases can be supported with our Enterprise SLA. Custom quotes provided upon request with steep discounting.