Free Forever, With Support You Can Depend On
Timebase Historian is free for production use with no licensing restrictions. When your operation requires guaranteed response times, priority support, or expert assistance, choose the SLA that's right for your team.
Upgrade to a Timebase Premium Support Agreement
Unlock unparalleled reliability and expert support for your Timebase Historian with our Support Level Agreement (SLA). Designed for manufacturers and industrial users who demand mission-critical performance, our SLA ensures your data operations run smoothly, efficiently, and without interruption.
While Timebase offers free email support for basic needs, our SLA provides enterprise-grade assistance tailored to your unique requirements, including:
Interactive Virtual Support – engage with our support team through real-time virtual meetings and screen-sharing sessions, reducing the need for lengthy email exchanges.
Faster Response Times – avoid the wait and get priority access to support resources.
Access to Engineering Support – go beyond basic troubleshooting and tap into engineering-level expertise for complex integrations and issues.
While Timebase offers free email support for basic needs, our SLA provides enterprise-grade assistance tailored to your unique requirements, including:
Interactive Virtual Support – engage with our support team through real-time virtual meetings and screen-sharing sessions, reducing the need for lengthy email exchanges.
Faster Response Times – avoid the wait and get priority access to support resources.
Access to Engineering Support – go beyond basic troubleshooting and tap into engineering-level expertise for complex integrations and issues.
Single Site Pricing
For a single site, Support Level Agreements are available between $5,000 and $20,000 per year depending on scope, architecture, and response times. Invoicing can be provided monthly, quarterly, or with annual payment terms.
Enterprise Wide Coverage
Multiple sites and advanced enterprise use cases can be supported with our Enterprise SLA. Custom quotes provided upon request with steep discounting.
timebase historian - free forever, no exceptions
Our Commitment to you
Timebase Historian will always be free because we believe your operational data should never be limited by a licensing model. For decades, manufacturers have been forced to decide what data to capture based on budget instead of engineering value. We built Timebase Historian to remove that tradeoff entirely.
You have our commitment that the following historian components will always remain free for you to use, regardless of the number of implementations, sites, or users.
Not only can you use the Timebase Historian for free, you also get to use the supporting components allowing you to build the best historian solutions possible:
You have our commitment that the following historian components will always remain free for you to use, regardless of the number of implementations, sites, or users.
Not only can you use the Timebase Historian for free, you also get to use the supporting components allowing you to build the best historian solutions possible:
Data Collectors
OPC, MQTT, Sparkplug, Telegraph, and Ignition 8.3
Pulse
Identify provider and security
Historian
NoSQL time series data archive
Explorer
Tool for users to trend and retrieve data from the Timebase Historian
Data Access
Query data from the historian using REST API or the SQL Connector or subscribe using the WebSocket endpoint
AI Tools
An MCP server with prebuilt tools are already installed and ready to use
Support
Standard e-ticket support is included with every Timebase solution with Premium Support upgrades available
By eliminating per-tag licensing, every sensor, every machine, and every production line can be historized without financial penalty, giving manufacturers the complete data foundation they need for analytics, AI, troubleshooting, and continuous improvement.
You can trust that Timebase will remain free because it is not a temporary promotion, it is a strategic commitment that reflects how Flow Software views the manufacturing market.
Our business is built around helping manufacturers transform raw data into trusted operational information through products such as Infohub, Atlas, and Bridge, not charging them for storing their own data. Timebase Historian is the foundation of that vision, and keeping it free ensures every manufacturer can build modern, open, and future-ready architectures without vendor-imposed constraints.
You can trust that Timebase will remain free because it is not a temporary promotion, it is a strategic commitment that reflects how Flow Software views the manufacturing market.
Our business is built around helping manufacturers transform raw data into trusted operational information through products such as Infohub, Atlas, and Bridge, not charging them for storing their own data. Timebase Historian is the foundation of that vision, and keeping it free ensures every manufacturer can build modern, open, and future-ready architectures without vendor-imposed constraints.
